Leah MacDonald, 20, and her father Dirk MacDonald, 54, of Kenosha County paid $3,278.09 for two Milwaukee Brewers World Series tickets, then learned late Thursday, Oct. 22, that the tickets were unavailable — hours before Game 1 against the Tampa Bay Rays.
The pair bought the tickets on Oct. 15 for Section 102 seats at American Family Field. Each ticket cost $1,175.42, with $687.24 in fees and $240.01 in taxes added to reach the total, according to purchase records the family shared with Kenosha County Eye.
StubHub first told the family their tickets were ready. At about 11:08 p.m. Thursday, the company emailed that the tickets needed to be replaced under its FanProtect Guarantee. When the MacDonalds checked, the site said no replacement tickets were available and offered a refund that could take up to eight business days.
Both father and daughter are Westosha Central High School graduates, and the family says its ties to Kenosha County and Milwaukee baseball go back three generations. Leah MacDonald called attending a World Series game with her father a lifelong dream and said learning the tickets were gone so close to the game was hard to believe.
The MacDonalds are not the only Kenosha County fans caught in a World Series ticket dispute this week. Brothers Kevin and Kyle Deaton were in a separate fight over the Brewers' 2015 Timeless Ticket promotion, and the team later arranged better seats for them after complaints, according to TMJ4 reporting cited by Kenosha County Eye.
Kenosha County Eye said it contacted StubHub on Friday morning, Oct. 23, asking what happened and whether comparable tickets would be provided before Friday's 7 p.m. first pitch. The company had not immediately responded as of publication.
